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What Is the Key Ranking Difference Between the Deming Philosophy

Question 25

Multiple Choice

What is the key ranking difference between the Deming philosophy and the Malcolm Baldrige award criteria?


A) Deming prescribes "all or nothing" propositions but MBNQA ranks categories with different weights.
B) The MBNQA ranks "business results" and "customer focus", but Deming does not consider these items.
C) The MBNQA has seven categories compared to Deming's 14 points.
D) There is no recognized rating system for the MBNQA.

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