One of the claimed advantages of buying a software package is that it is possible to predict future maintenance costs with some certainty. How would these costs be classified in a cost-benefit analysis?
A) As an intangible cost.
B) As a tangible benefit.
C) As a tangible cost.
D) As an intangible benefit.

Question

Quizplus · Accepted Answer

Maintenance costs are a direct cost that can be quantified, thus they can be classified as a tangible cost in a cost-benefit analysis.

One of the Claimed Advantages of Buying a Software Package