Scenario: The Help Dest team is troubleshooting a printing issue. Users connect to print servers located in two different datacenters. The print servers host identical drivers and queues. Upon investigation, a Citrix Administrator finds that users can only print to one of the print servers successfully. The Network team informed the administrator that only Citrix-related traffic is allowed between the two Sites. How can the administrator fix this issue?
A) Create a Citrix policy that limits the bandwidth consumption used by printing.
B) Create a Citrix policy that disables direct connections to the print servers.
C) Install Universal printer drivers to all print servers.
D) Create a Citrix policy to auto-create printers.

Question

Quizplus · Accepted Answer

Disabling direct connections to the print servers ensures that printing traffic is routed through the Citrix environment, which is allowed between the two sites, resolving the issue.

Scenario: the Help Dest Team Is Troubleshooting a Printing Issue