John is the HR Professional for his organization. He is interviewing Sally for a sales position and he has asked Sally to provide an instance of how she worked with a tough customer in the past, how Sally resolved the situation, and what the outcome of the experience was. This is what type of interviewing technique?

Question

Quizplus · Accepted Answer

This is a behavior-based interview technique where the interviewer asks the candidate to describe past experiences to predict future behavior in similar situations.

John Is the HR Professional for His Organization