Your Organization Uses the Balanced Scorecard to Assess Overall Performance

Your organization uses the balanced scorecard to assess overall performance within the company. Which of the following is the correct definition of components in the balanced scorecard method?

A) Financial results, competition results, key internal processes, and how people are hired and trained to achieve organizational goals
B) Financial results, customer results, key internal processes, and how people are hired and trained to achieve organizational goals
C) Value of stock results, customer results, key internal communications, and how people are hired and trained to achieve organizational goals
D) Financial results, competitor results, key internal communication, and how people are hired and trained to achieve organizational goals