You are the business analyst for your organization. A customer has approached your organization and is requesting that your company create new software for them that will help them collect customer information. In regard to enterprise analysis this business needs stems from which one of the following need generation approaches?

Question

Quizplus · Accepted Answer

External drivers refer to needs that arise from outside the organization, such as customer requests or market demands, which is the case here.

You Are the Business Analyst for Your Organization