A business analyst (BA) has been assigned to manage the ongoing stakeholder collaboration after completing a project. The BA needs to understand the stakeholders' level of satisfaction and wants to offer stakeholders an opportunity to help improve the working relationships based on this information. Which technique should the BA use?

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Quizplus · Accepted Answer

Lessons learned is a technique used to gather feedback from stakeholders about their satisfaction and to identify areas for improvement in working relationships after a project is completed.

A Business Analyst (BA) Has Been Assigned to Manage the Ongoing