A business analyst (BA) is facilitating a meeting between process owners to capture the business rules for a workflow solution. One of the attendees expresses a strong opinion that the solution will not deliver the expected value. How will the BA ensure the process owner remains engaged and will support the change?

Question

Quizplus · Accepted Answer

The BA should record the feedback and continue with the meeting. This will allow the BA to capture all of the process owner's concerns and ensure that they are addressed in the final solution.

A Business Analyst (BA) Is Facilitating a Meeting Between Process