You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?
A) There's an assumption that the perceived solution will create the desired benefit.
B) There are no constraints in the analysis process.
C) There is a cost, time, and quality constraint that must be satisfied to create the solution.
D) There will be a cost and time element to create the solution.

Question

You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization. As a business analyst, which one of the following should you advise Nancy about her need?
A) There's an assumption that the perceived solution will create the desired benefit.  
B) There are no constraints in the analysis process.
C) There is a cost, time, and quality constraint that must be satisfied to create the solution.
D) There will be a cost and time element to create the solution.

Quizplus · Accepted Answer

Nancy is making an assumption that the software will make the entire sales process better. She's identified a solution that she assumes will improve the entire sales process. Answer: D is incorrect. While there will be a cost and time element, this isn't the best answer to the question and scenario. Answer: B is incorrect. There are constraints in the analysis process, so this isn't the best choice. Answer: C is incorrect. While this statement is true, it doesn't address Nancy's assumption about the solution; she's already attached to the problem.

You Are the Business Analyst for Your Organization and You're