An incident responder needs to change the status of an incident to 'Escalate and Notify'. Which two places in the user interface can this Smart Response rule be invoked? (Select two.)
A) Policy page
B) Incident List
C) Incident Snapshot
D) Incident Summary
E) Response Rules page

Question

An incident responder needs to change the status of an incident to 'Escalate and Notify'. Which two places in the user interface can this Smart Response rule be invoked?  (Select two.)
A) Policy page
B) Incident List
C) Incident Snapshot
D) Incident Summary
E) Response Rules page

Quizplus · Accepted Answer

The 'Escalate and Notify' Smart Response rule can be invoked from the Incident List and Incident Snapshot in the user interface.

An Incident Responder Needs to Change the Status of an Incident