Smart Space Inc.makes shoe racks that are portable and can also be dismantled.After purchasing the shoe rack,customers can visit the company's Web site to learn how to fix it,where to place it,and how to dismantle it when not required.According to the "Buyer Utility Map," Smart Space Inc.is aiming to provide simplicity and convenience in the _____ stage of buyer experience.

Question

Quizplus · Accepted Answer

The "Buyer Utility Map" focuses on six stages of buyer experience: purchase, delivery, use, supplements, maintenance, and disposal. Smart Space Inc. aims to provide simplicity and convenience in the use stage by providing instructions for fixing, placing, and dismantling the shoe rack.