The most common form of service delivery is via government employees. It is this approach that has created bureaucracies at the national, regional, and, in some cases, local level. All of the following given below are some of the disadvantages of direct delivery of services by government employees EXCEPT:
A) Increased lead time for deployment of new programs as internal staff resources are allocated among current and proposed programs.
B) Indirect ("hidden") costs to program (pension, benefits, training, etc.) .
C) Direct ("hidden") costs to program (pension, benefits, training, etc.) .
D) Decreased flexibility to make changes/reductions (due to constraints on hiring, layoffs, and position reclassification) .
Correct Answer:
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