An organization facing rapid growth decides to employ a third party service provider to manage its customer relationship management function. Which of the following is true regarding the supporting application software used by that provider compared to an in-house developed system? 1. Updating documentation is always a priority. 2. System availability is usually more reliable. 3. Data security risks are lower. 4. Overall system costs are lower.
A) 1 and 2 only
B) 1 and 3 only
C) 2 and 4 only
D) 3 and 4 only

Question

Quizplus · Accepted Answer

Third-party service providers often have more reliable system availability due to their specialized infrastructure and expertise. They also benefit from economies of scale, potentially leading to lower overall system costs compared to developing and maintaining an in-house system.

An Organization Facing Rapid Growth Decides to Employ a Third