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A Customer Is Unable to Send or Receive IM/Multimedia Messages

Question 19

Multiple Choice

A customer is unable to send or receive IM/Multimedia messages from their Avaya IXTM Workplace for Windows Client. The following error message is displayed: The messaging service is not currently available. What is the causing this problem?


A) The user does not have an Enhanced Multimedia Messaging license assigned.
B) The Breeze cluster hosting Presence Services is currently set to Offline Mode.
C) The Breeze cluster hosting Presence Services is currently set to Deny New Service.
D) The user's Multimedia Messaging account is currently suspended.

Correct Answer:

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