What is an objective of event management?
A) To maintain user satisfaction with the quality of IT services
B) To detect changes of state that have significance for management of an IT service
C) To provide a channel for users to receive standard services that they are expecting
D) To minimize the impact of incidents due to service failures that cannot be prevented

Question

Quizplus · Accepted Answer

Event management aims to detect and manage changes of state in IT services that are significant for their management.

What Is an Objective of Event Management