What term describes assurance that a product or service will meet its agreed requirements?
A) Underpinning contract
B) Warranty
C) Service level agreement
D) Utility
Correct Answer:
Verified
Q137: Which is an objective of access management?
A)
Q138: What BEST describes the value of service
Q139: What is the BEST description of an
Q140: Which process is responsible to provide and
Q141: Which stage of the service lifecycle includes
Q143: Which is NOT a service desk type
Q144: What are sources of best practice?
A) Customers,
Q145: Remediation planning is a key part of
Q146: Which statement about service review meetings is
Q147: Which is an example of improving service
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