Which statement BEST describes the stakeholders in service management?
A) A stakeholder can only be the customer of a service
B) A stakeholder is any individual or group that has invested their money and time in the services
C) A stakeholder can only be the provider of a service
D) A stakeholder is any individual or group who has an interest in the management of the services

Question

Quizplus · Accepted Answer

A stakeholder is any individual or group who has an interest in the management of the services, which includes customers, providers, and other parties involved or affected by the service.

Which Statement BEST Describes the Stakeholders in Service Management