How is the Service Catalogue used to add value to the service provider organization?
A) Providing a central source of information on the IT services delivered
B) Showing the business impact of a change
C) Displaying the relationships between configuration items
D) To predict the root cause of issues in the IT infrastructure

Question

Quizplus · Accepted Answer

The Service Catalogue provides a central source of information on the IT services delivered, which helps in managing and communicating the services offered to customers, thereby adding value to the service provider organization.

How Is the Service Catalogue Used to Add Value to the Service