Which of these would fall outside the scope of a typical service change management process?
A) A change to a contract with a supplier
B) A firmware upgrade to a server that is only used for IT Service Continuity purposes
C) An urgent need to replace a CPU to restore a service during an incident
D) A change to a business process that depends on IT Services

Question

Quizplus · Accepted Answer

A change to a business process that depends on IT Services is outside the scope of a typical service change management process because it is not a change to an IT service.

Which of These Would Fall Outside the Scope of a Typical