Which part of ITIL provides guidance in adapting good practice for specific business environments and organizational strategies?
A) The ITIL Complementary Guidance
B) The Service Support book
C) Pocket Guides
D) The Service Strategy book
Correct Answer:
Verified
Q245: Which of the following BEST describes a
Q246: Which of the following are aspects of
Q247: Ensuring that the confidentiality, integrity and availability
Q248: Who owns the specific costs and risks
Q249: The Supplier Management process includes: (1) Service
Q251: Which is the BEST definition of a
Q252: Which of the following Availability Management activities
Q253: The positive effect that customers perceive a
Q254: Which of the following would be defined
Q255: The BEST processes to automate are those
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