Which of the following questions does the guidance in service strategy help to answer?
(1) What services should we offer and to whom?
(2) How do we differentiate ourselves from competing alternatives?
(3) How do we create value for our customers?
A) 1 only
B) 2 only
C) 3 only
D) All of the above

Question

Which of the following questions does the guidance in service strategy help to answer? 
(1) What services should we offer and to whom? 
(2) How do we differentiate ourselves from competing alternatives? 
(3) How do we create value for our customers?
A) 1 only
B) 2 only
C) 3 only
D) All of the above

Quizplus · Accepted Answer

Service strategy guidance helps answer all these questions by defining the services to offer, identifying differentiation strategies, and focusing on value creation for customers.

Which of the Following Questions Does the Guidance in Service