Which of the following are the MAIN objectives of incident management? 1. To automatically detect service-affecting events
2) To restore normal service operation as quickly as possible
3) To minimize adverse impacts on business operations
A) 1 and 2 only
B) 2 and 3 only
C) 1 and 3 only
D) All of the above

Question

Quizplus · Accepted Answer

The main objectives of incident management are to restore normal service operation as quickly as possible and to minimize adverse impacts on business operations. Automatic detection of events is not a primary objective of incident management.

Which of the Following Are the MAIN Objectives of Incident