Which of the following is the best definition of IT service management?
A) An internal service provider that is embedded within a business unit
B) A complete set of all the documentation required to deliver world class services to customers
C) Technical implementation of supporting IT infrastructure components
D) The implementation and management of quality IT services that meet business needs

Question

Quizplus · Accepted Answer

IT service management (ITSM) focuses on aligning IT services with the needs of the business, ensuring quality service delivery and management.

Which of the Following Is the Best Definition of IT