Which is the first step in the 7 Step Improvement Process?
A) Where are we now?
B) Identify gaps in Service Level Agreement (SLA) achievement
C) Prepare for action
D) Define what you should measure

Question

Quizplus · Accepted Answer

The first step in the 7 Step Improvement Process is to define what you should measure, as it sets the foundation for understanding what data is needed for improvement.

Which Is the First Step in the 7 Step Improvement