Which practice uses techniques such as SWOT analysis, balanced scorecard reviews, and maturity assessments?
A) Incident management
B) Problem management
C) Continual improvement
D) Service request management
Correct Answer:
Verified
Q38: How does a service consumer contribute to
Q39: What is the purpose of the 'deployment
Q40: What is a means of enabling value
Q41: What is the PRIMARY use of a
Q42: What is the purpose of the 'problem
Q44: Which dimension includes activities and workflows?
A) Organizations
Q45: Which is a purpose of the 'service
Q46: What is a set of specialized organizational
Q47: Which function is responsible for the management
Q48: Which is an objective of the design
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