Which is included in the purpose of the 'service level management' practice?
A) To maximize the number of successful service and product changes
B) To ensure accurate information about the configuration of services is available
C) To set clear business-based targets for service levels
D) To ensure that suppliers and their performance are managed appropriately
Correct Answer:
Verified
Q75: Which guiding principle considers customer and user
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Q77: What describes the steps needed to create
Q78: Which term relates to service levels aligned
Q79: Identify the missing word(s) in the following
Q81: What is the purpose of the 'information
Q82: Which is a purpose of the 'engage'
Q83: Which describes a standard change?
A) A change
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Q85: Which guiding principle recommends standardizing and streamlining
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