Which process has the objective to identify changes to the customer environment that could potentially impact the type, level or utilization of services provided?
A) Business relationship management
B) Service level management
C) Availability management
D) Change management
Correct Answer:
Verified
Q208: The configuration management system is part of
Q209: Which practice has a strong influence on
Q210: Which statement about service relationship management is
Q211: What should a release policy include?
A) The
Q212: Which practice requires skills and competencies related
Q214: An organization asks a stakeholder to review
Q215: Which service catalogue view is considered beneficial
Q216: Which is a supplier category?
A) Technical
B) Commodity
C)
Q217: Which statement about the use of measurement
Q218: When should a workaround be created?
A) As
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