A Cisco Unified Contact Center Enterprise solution is designed with geographic redundancy for the central controllers (with separate call routers and loggers). If Call Router Side A has device majority and its Ethernet private network NIC fails, which two events occur? (Choose two.)
A) The Call Router Side B stays active, while the Call Router Side A goes idle.
B) The Call Router Side A stays active, while Call Router Side B goes idle.
C) There is no ability to make ICM configuration changes.
D) Both sides go out of service for small period of time, Call Router Side A goes active, and Call Router Side B goes idle.
E) The system operates as it did prior to failure.

Question

Quizplus · Accepted Answer

The Call Router Side A stays active due to device majority, while Call Router Side B goes idle. Additionally, without a functioning private network, ICM configuration changes cannot be made.

A Cisco Unified Contact Center Enterprise Solution Is Designed with Geographic