What should a sales professional use to ensure a clear understanding of the top priorities of an organization during a business outcome selling?
A) A technology gap analysis of the organization's infrastructure.
B) The list of CSFs and KPIs of the organization.
C) The analysis of the consumption model that the customer is looking to implement.
D) A study of the impact that the current state of technology has on the business.

Question

Quizplus · Accepted Answer

CSFs (Critical Success Factors) and KPIs (Key Performance Indicators) directly reflect the organization's top priorities and goals, making them essential for understanding business outcomes.

What Should a Sales Professional Use to Ensure a Clear