Service supply chains as compared to product supply chains are said to be bidirectional.This means that in service supply chains
A)resources flow back and forth between customers and providers.
B)products flow back upstream in the supply chain similar to reverse logistics.
C)money flows both directions in the supply chain.
D)customers and service providers are often interchanged.

Question

Quizplus · Accepted Answer

Service supply chains involve a continuous flow of resources, information, and communication between customers and service providers. This bidirectional flow includes the transfer of knowledge, expertise, and feedback from the customer to the provider, and the delivery of services and value from the provider to the customer. This differs from product supply chains, which typically have a unidirectional flow of goods from suppliers to manufacturers to distributors to retailers and ultimately the end consumer.

Service Supply Chains as Compared to Product Supply Chains Are