In what ways do service supply chains differ from manufacturing supply chains?
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Q50: Collaboration between service providers and customers to
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Q52: Service supply chains as compared to product
Q53: It is often mentioned that quality in
Q54: A process for responding to service failures
Q55: Detailed guides for employees to follow during
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Q57: Service scripts are detailed guides for employees
Q59: Systemic occurrences that result in dissatisfied customers
Q60: When a firm moves forward in the
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