A user has an AWS account with a Business-level AWS Support plan and needs assistance with handling a production service disruption. Which action should the user take?
A) Contact the dedicated AWS technical account manager (TAM).
B) Contact the dedicated AWS Concierge Support team.
C) Open a business-critical system down support case.
D) Open a production system down support case.

Question

Quizplus · Accepted Answer

A Business-level AWS Support plan includes the ability to open a "production system down" support case, which is appropriate for handling production service disruptions.

A User Has an AWS Account with a Business-Level AWS