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Your Company Recently Decided to Use a Cloud-Based Ticketing System

Question 36

Multiple Choice

Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, customercare@your-company.com to the cloud platform's email address, your-company@cloudprovider.com. As a security measure, you have mail forwarding disabled at the domain level. What should you do?


A) Create a mail contact in the G Suite directory that has an email address of your-company@cloudprovider.com
B) Create a rule to forward mail in the customercare@your-company.com mailbox to your-company@cloudprovider.com
C) Create a recipient map in the G Suite Admin console that maps customercare@your-company.com to your-company@cloudprovider.com
D) Create a content compliance rule in the G Suite Admin console to change route to your-company@cloudprovider.com

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