A key use of a customer survey used in the operations consulting phase of problem definition is customer loyalty analysis.
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Q8: Profitability in consulting firms is achieved by
Q9: One of the implementation tools from the
Q10: One of the implementation tools from the
Q11: Most consulting firms are very large organizations
Q12: Companies typically seek out operations consultants when
Q14: The goal of consulting firms is to
Q15: Consulting firms are frequently characterized according to
Q16: An effective job of operations consulting results
Q17: Issue trees are used as problem definition
Q18: One of the cost impact and payoff
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