Which of the following are sources of best practice? 1. Academic research
2) Internal experience
3) Industry practices
A) All of the above
B) 1 and 3 only
C) 1 and 2 only
D) 2 and 3 only
Correct Answer:
Verified
Q2: In which core ITIL publication can you
Q3: Which one of the following is NOT
Q4: Which of the following provide value to
Q5: Which of the following would be examined
Q6: Which of the following statements about service
Q7: Which of the following is the BEST
Q8: Which one of the following is the
Q9: Which of these should a change model
Q10: What is a RACI model used for?
A)
Q11: Which of the following CANNOT be provided
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