Which one of the following is NOT an objective of problem management?
A) Minimizing the impact of incidents that cannot be prevented
B) Preventing problems and resulting incidents from happening
C) Eliminating recurring incidents
D) Restoring normal service operation as quickly as possible
Correct Answer:
Verified
Q10: What is a RACI model used for?
A)
Q11: Which of the following CANNOT be provided
Q12: The remediation plan should be evaluated at
Q13: Which one of the following activities does
Q14: A known error has been created after
Q16: Access management is closely related to which
Q17: Which of the following statements MOST correctly
Q18: What is the PRIMARY process for strategic
Q19: Which one of the following is the
Q20: What are customers of IT services who
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