Which one of the following is NOT a responsibility of the service transaction stage of the service lifecycle?
A) To ensure that a service managed and operated accordance with constraints specified during design
B) To design and develop capabilities for service management
C) To provide good-quality knowledge and information about services
D) To plan the resources required to manage a release

Question

Quizplus · Accepted Answer

The service transaction stage is primarily concerned with managing and operating services, not designing and developing capabilities for service management, which is part of the service design stage.

Which One of the Following Is NOT a Responsibility of the Service