What type of record should you raise when a problem diagnosis is complete and a workaround is available?
A) A service object
B) An incident
C) A change
D) A known error

Name: What type of record should you raise when a problem diagnosis is complete and a workaround is available? A) A service object B) An incident C) A change D) A known error
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Question

Quizplus · Accepted Answer

A known error record is raised when the root cause of a problem is identified and a workaround is available.

What Type of Record Should You Raise When a Problem