Which of the following statement about the service owner is INCORRECT?
A) Carries out the day-to-day monitoring and operation of the service they own
B) Contributes to continual improvement affecting the service they own
C) Is a stakeholder in all of the IT processes which support the service they own
D) Is accountable for a specific service within an organization

Question

Quizplus · Accepted Answer

The service owner is accountable for a specific service and contributes to its improvement, but they do not carry out the day-to-day monitoring and operation; this is typically the responsibility of operational roles.

Which of the Following Statement About the Service Owner Is