Event management, problem management, access management and request fulfillment are part of which stage of the service lifecycle?
A) Service strategy
B) Service transition
C) Service operation
D) Continual service improvement

Question

Quizplus · Accepted Answer

These processes are part of the Service Operation stage, which focuses on the day-to-day activities and processes to manage and deliver services.

Event Management, Problem Management, Access Management and Request Fulfillment Are