Which of the following are responsibilities of a Service Level Manager? (1) Agreeing targets in Service Level Agreements (2) Designing the service so it can meet the targets (3) Ensuring all needed contracts and agreements are in place
A) 1 and 3 only
B) All of the above
C) 2 and 3 only
D) 1 and 2 only

Question

Quizplus · Accepted Answer

A Service Level Manager is responsible for all aspects of service level management, including agreeing targets in Service Level Agreements, designing the service so it can meet the targets, and ensuring all needed contracts and agreements are in place.

Which of the Following Are Responsibilities of a Service Level