Which of the following are Service Desk organizational structures?
1) Local Service Desk
2) Virtual Service Desk
3) IT Help Desk
4) Follow the Sun
A) 2, 3 and 4 only
B) 1, 2 and 4 only
C) 1, 2 and 3 only
D) 1, 3 and 4 only

Question

Quizplus · Accepted Answer

Local Service Desk, Virtual Service Desk, and Follow the Sun are recognized organizational structures for service desks. IT Help Desk is a more general term and not a specific organizational structure.

Which of the Following Are Service Desk Organizational Structures