Which of the following statements about communication within Service Operation are CORRECT? 1. All communication must have an intended purpose or resultant action
2) Communication should not take place without a clear audience
A) 1 only
B) 2 only
C) Both of the above
D) None of the above

Question

Quizplus · Accepted Answer

Both statements are correct as effective communication within Service Operation requires a clear purpose and a defined audience to ensure that the communication is meaningful and actionable.

Which of the Following Statements About Communication Within Service Operation