Which of the following is NOT an objective of the Operations Management function?
A) Swift application of skills to diagnose any IT Operations failures that occur
B) Regular scrutiny and improvements to achieve improved service at reduced costs
C) First line Incident investigation and diagnosis logged by users
D) Maintenance of status quo to achieve stability of day to day processes and activities
Correct Answer:
Verified
Q218: What are the publications that provide guidance
Q219: Access Management is closely related to which
Q220: "Planning and managing the resources required to
Q221: A single Release unit, or a structured
Q222: As a strategic tool for assessing the
Q224: What is the Service Pipeline?
A) All services
Q225: Who has the responsibility for review and
Q226: Which of the following is the CORRECT
Q227: IT Service Continuity strategy should be based
Q228: Which of the following should NOT be
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