A user calls the help desk regarding a new Windows issue that started in the morning. The user can no longer use any locally attached devices, such as a mouse or a printer, and a reboot did not fix the problem. Which of the following would MOST likely fix the issue?
A) Roll back updates
B) Disable the Windows Update service
C) Check for updates
D) Restore hidden updates

Question

Quizplus · Accepted Answer

Rolling back updates can resolve issues caused by recent updates that may have introduced compatibility problems with locally attached devices.

A User Calls the Help Desk Regarding a New Windows