Ann, a user, has purchased a new Android phone and is attempting to access a public hotspot. When she opens a browser, she gets a message indicating the page cannot be displayed. She notices there is a "?" in the radio icon in the toolbar. She has verified Bluetooth is active, airplane mode is off, and tethering is turned on. She uses the cell phone to call a technician for assistance. Which of the following is the MOST likely issue Ann is experiencing?
A) There is unauthenticated wireless connectivity
B) She has exceeded the data allowance
C) The phone is only 3G capable
D) It is an unrooted phone
E) The SIM card was not activated
F) A data plan was not purchased

Question

Quizplus · Accepted Answer

The "?" in the radio icon suggests that there is a connection to the wireless network, but it is unauthenticated, meaning Ann needs to log in or accept terms to access the internet.

Ann, a User, Has Purchased a New Android Phone and Is