The quality expert who is credited with coining the phrase company-wide quality control is
A)W.Edwards Deming.
B)Joseph Juran.
C)Philip Crosby.
D)Kaoru Ishikawa.

Question

Quizplus · Accepted Answer

Kaoru Ishikawa is credited with coining the phrase "company-wide quality control." He emphasized the importance of quality throughout the entire company, involving every employee from top management to workers, in the effort to improve quality.

The Quality Expert Who Is Credited with Coining the Phrase