A technician is sent to troubleshoot a faulty network connection. The technician tests the cable, and data passes through successfully. No changes were made in the environment, however, when a network device is connected to the switch using the cable, the switchport will not light up. Which of the following should the technician attempt NEXT?
A) Modify the speed and duplex
B) Plug in to another port
C) Replace the NIC
D) Change the switch

Question

Quizplus · Accepted Answer

The technician should try plugging the cable into another port to determine if the issue is with the specific switchport. This is a simple and quick step to isolate the problem.

A Technician Is Sent to Troubleshoot a Faulty Network Connection