A user in the finance department can access the department printer and file server yet is unable to print to the marketing department's printer. A technician runs ipconfig and sees the following output: IPv4 Address. . . . . . . . . . . : 192.168.0.101 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1 The technician has verified the user's PC is in the proper VLAN and sees an UP/UP status on the switchport. Which of the following is MOST likely causing the issue?
A) The user's IP is the broadcast address.
B) The two printers share the same IP address.
C) There is an incorrect default gateway on the user's PC.
D) The ARP table on the switch has not been cleared.

Question

Quizplus · Accepted Answer

The default gateway is incorrect for the user's subnet. The IP address and subnet mask indicate the user is on the 192.168.0.0/24 network, but the default gateway is set to 192.168.1.1, which is on a different subnet. This would prevent communication with devices outside the local subnet, such as the marketing department's printer.

A User in the Finance Department Can Access the Department