A technician receives an error message when trying to boot the server stating the operating system was not found. Change management logs indicate a new hard drive backplane was installed in the server last night. Which of the following should the technician do FIRST when troubleshooting the issue?
A) Check system board cables
B) Rebuild RAID array
C) Reinstall server OS
D) Remove newly installed hardware

Question

Quizplus · Accepted Answer

The first step in troubleshooting should be to check the system board cables to ensure that the hard drives are properly connected, especially after a hardware change like installing a new hard drive backplane.

A Technician Receives an Error Message When Trying to Boot